Privacy Policy

a. Information You Provide:

• Account Data: Name, email address, password when you register.
• User Content: Videos, images, audio files, text prompts, and any other materials you upload or input into the Service.
• Communications: Contents of your messages when you contact us for support or feedback.

b. Information Collected Automatically:

• Usage Data: IP address, browser type, device information, pages viewed, features used, and time spent on the Service.
• Technical Data: Cookies and similar tracking technologies. You can control cookies through your browser settings.

c. AI Processing Data:

To generate video outputs, our AI models will process the User Content you provide. This processing is integral to the Service's functionality.

We use the information we collect to:

• Provide, operate, maintain, and improve the Service.
• Process your requests and generate video outputs.
• Communicate with you about the Service, including updates, security alerts, and support messages.
• Analyze usage trends to enhance user experience and develop new features.
• Ensure the security of the Service and prevent fraud or abuse.
• Comply with legal obligations.

If you are in the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for processing your personal data is:

• The performance of our contract with you (to provide the Service).
• Our legitimate interests in operating and improving our Service, ensuring security, and preventing fraud.
• Your consent, where required by law (e.g., for certain cookies).

We do not sell your personal information. We may share it only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in hosting, analytics, customer support, and payment processing (when applicable), under strict confidentiality agreements.
• Legal Compliance: If required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our company.
• With Your Consent: As otherwise directed by you.

Depending on your location, you may have rights regarding your personal data, which may include:

• Access, Correction, & Deletion: Request access to, correction, or deletion of your personal data.
• Portability: Request a copy of your data in a structured format.
• Restriction & Objection: Object to or restrict certain processing.
• Opt-Out of Sales/Sharing (CCPA/CPRA): If you are a California resident, see our separate "Notice for California Consumers" below.

To exercise these rights, please contact us at support@pexo.ai. We will respond in accordance with applicable law.

This section supplements the policy for California residents.

• Categories of Personal Information Collected: Identifiers, commercial information, internet activity, and inferences (as detailed in Section 1).
• Business Purpose for Collection/Sharing: See Sections 2 & 4. We do not "sell" or "share" personal information for cross-context behavioral advertising.
• Your Rights: Right to know, delete, and correct your personal information, and to opt-out of sales/sharing. Use the contact email above to exercise these rights.